Privacy Policy

Last updated: 13th July 2026‍ ‍

Lion Power Engineering ("we," "us," "our"), trading as TravelWatt, based in Slovenia, European Union, respects your privacy. This policy explains what personal data we collect when you visit travelwattcharger.com or place an order, why we collect it, and what rights you have over it.

Information We Collect

  • Contact and order information you provide directly: name, email address, shipping and billing address, and order details.

  • Payment information: processed directly by our payment provider — we do not store your full card details ourselves.

  • Automatically collected information: IP address, browser/device type, and browsing behavior on our site, collected via cookies and similar technologies.

  • Marketing information: your email address, if you opt in to receive updates from us.

How We Use Your Information We use your information to process and ship your order, provide customer support and handle warranty/return requests, communicate with you about your order, improve our website and products, and — only with your consent — send marketing communications. We do not sell your personal data to third parties.

Who We Share It With We share data with the third parties needed to run our store and deliver your order: our website and commerce platform (Squarespace), our payment processor, shipping carriers, and Meta (for advertising, if you interact with our ads or site while logged into Facebook/Instagram). Some of these providers are based outside the EU (e.g., in the United States); where that's the case, transfers are covered by their own compliance mechanisms, such as Standard Contractual Clauses.

Cookies Our site uses essential cookies to operate the store (cart, checkout) and, where you consent, analytics and advertising cookies (including the Meta Pixel) to measure and improve our ads. You can manage cookie preferences via the cookie banner on our site or your browser settings.

Data Retention We retain order and transaction data for as long as required to fulfill orders, handle returns/warranty claims, and comply with applicable tax and accounting laws. Marketing data is retained until you unsubscribe or ask us to delete it.

Your Rights Under GDPR, you have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent for marketing at any time. To exercise any of these rights, contact us at samo@travelwattcharger.com. You also have the right to lodge a complaint with your local data protection authority — in Slovenia, this is the Information Commissioner (Informacijski pooblaščenec).

Children's Privacy Our site is not directed to children, and we do not knowingly collect personal data from anyone under 16.

Changes to This Policy We may update this policy from time to time; the "last updated" date above will reflect the most recent revision.

Contact Questions about this policy: samo@travelwattcharger.com — Lion Power Engineering, Slovenia, European Union.